Website Terms of Use

These terms explain the permitted use of quickaltd.com, operated by Quicka Nigeria Limited (Quicka, we, us), and the limitations of its information and tools. They apply to website use to the extent validly incorporated and enforceable under applicable law. Logistics services are governed by the separate terms agreed for the relevant engagement.

1 About Quicka Nigeria Limited and these terms

Quicka Nigeria Limited is a company incorporated in Nigeria. Our contact address is 99 Rivoc Road, Off Trans Amadi Industrial Layout, Port Harcourt, Rivers State, Nigeria. Contact us at inquiries@quickaltd.com or +234 805 666 9990.

Please read these terms before using the website. Where a feature requires express acceptance, we will present the applicable terms before you proceed. If you do not agree to terms that apply to an optional feature, do not use that feature. Nothing in these terms removes rights or remedies that cannot lawfully be excluded.

2 Website information and enquiries

The website describes our services and provides ways to contact us. General descriptions, availability statements, examples, indicative timings and published tools do not themselves constitute a binding quotation or an agreement to carry, clear, handle or store goods.

Submitting an enquiry, requesting a checklist or receiving an automated acknowledgement does not confirm a booking or acceptance of work. Service scope, charges, responsibilities and any handling requirements must be agreed separately with an authorized Quicka Nigeria Limited representative. Confirm time-critical instructions directly with your Quicka Nigeria Limited contact.

3 Terms for logistics services

Each logistics engagement is governed by its agreed quotation, service agreement and other conditions validly incorporated into that engagement, together with mandatory law. These website terms do not create or amend cargo liability limits, liens, indemnities, insurance arrangements or claims deadlines and do not incorporate an industry association’s trading conditions.

Before instructing us, obtain and review the service terms applicable to your engagement. Those terms should identify the services, charges and the capacity in which Quicka acts, such as agent, carrier or warehouse operator. Where website terms and agreed service terms conflict on a logistics matter, the service terms take precedence, subject to mandatory law. A website enquiry alone does not establish those service terms.

4 Calculators and documentation guidance

Where available, chargeable-weight calculators, container-fit tools and documentation checklists provide preliminary estimates or general guidance based on the inputs and assumptions shown. They are not binding freight quotations, approved loading plans, customs rulings or confirmation of regulatory compliance. Read the limitations displayed with the tool and obtain service-specific confirmation before relying on a result for a shipment.

Chargeable weight depends on the carrier’s rules and tariff. A dimensional fit does not establish safe or permitted loading: payload, weight distribution, door clearances, securing, equipment and route restrictions may also matter. Import requirements vary by cargo, origin, destination and current regulatory requirements. Confirm the applicable requirements with Quicka Nigeria Limited and the relevant carrier or authority before booking, loading or filing a declaration.

5 Accuracy and availability

Website information is general and may change as regulations, carrier requirements and service availability change. We take reasonable care in preparing it but do not guarantee that every item is complete, current or free from error. Confirm information material to a shipment with an authorized Quicka representative. If you report an error, we will review it and address material inaccuracies as appropriate. These statements do not exclude duties imposed by law.

Access may be interrupted for maintenance, security or circumstances outside our reasonable control. Tracking updates, where available, show the information recorded in the system and may not reflect events in real time. An estimated arrival or status display is not a delivery guarantee.

6 Intellectual property

Website text, photographs, graphics, logos, software and other protected material belong to Quicka or their respective rights holders. You may view, print or download reasonable extracts for internal reference or to evaluate our services, keeping ownership notices intact. Other copying, republication, distribution, sale or use of branding requires permission from the relevant rights holder unless permitted by law. Website access does not grant ownership or a general licence to reuse third-party material.

7 Acceptable use and information you submit

Use the website lawfully. Do not introduce malicious code, disrupt or overload systems, bypass access controls, access another person’s account without authority, impersonate another person, or submit unlawful, misleading or rights-infringing material. Do not extract personal or confidential information without authority. These restrictions do not prevent activity that applicable law expressly permits.

Provide information that is accurate to the best of your knowledge and that you are entitled to share. Notify us promptly of material corrections. Do not send passwords, payment-card details, identity documents or sensitive personal information through a general enquiry form. Contact us to arrange an appropriate channel if a service requires such documents. Personal information is handled as explained in our Privacy Policy.

8 Customer accounts and access

Use the client area only if you are authorized. Keep credentials confidential, limit access to authorized users and notify us promptly if access is compromised or a user’s authority ends. You are responsible for your own use and for taking reasonable steps to protect your credentials; you are not automatically liable for all unauthorized activity merely because your credentials were used.

We may restrict or suspend access where reasonably necessary to protect systems or information, address a material breach, comply with the law or reflect the end of an authorization. Where practicable and lawful, we will explain the reason and how to resolve it. Suspension does not extinguish accrued rights under an existing service contract. Additional portal terms apply only where properly provided and agreed as required by law.

9 Links and third party services

Links to external websites are provided for convenience. Their operators control their content, availability and privacy practices. A link does not by itself imply endorsement or a commercial relationship. Review the relevant information and terms before using an external service.

10 Liability and statutory rights

Nothing in these terms excludes or restricts liability for fraud, fraudulent misrepresentation, gross negligence, death or personal injury caused by negligence, or any other liability or right that cannot lawfully be excluded or restricted. This includes applicable rights under the Federal Competition and Consumer Protection Act 2018 and the Nigeria Data Protection Act 2023. A person acting for a business may still have statutory protections where the law provides them.

Subject to those protections, responsibility for a loss will be assessed according to its cause and applicable law. Quicka is not responsible to the extent a loss is caused by materially inaccurate information you provide, your unlawful or unauthorized use of the website, or circumstances outside our reasonable control that reasonable care could not prevent. This does not excuse Quicka’s own breach of duty or remove liability imposed by law.

For business users, only where this exclusion is lawfully permitted and enforceable, Quicka excludes indirect or consequential loss arising solely from use of this informational website. This exclusion does not apply to the liabilities or statutory rights preserved above. It does not classify every loss of profit, revenue or opportunity as indirect; the nature and recoverability of a loss are determined under applicable law.

Liability for an actual logistics engagement is determined under its agreed service terms and mandatory law. This section does not introduce a cargo liability limit or reduce rights under that engagement. No provision of these terms prevents you from making a complaint or pursuing a remedy available under law.

11 Privacy

Our Privacy Policy explains how we process personal information, the lawful bases for that processing and your rights. It is a privacy notice, not a request for blanket consent. Accepting these terms or continuing to browse does not constitute consent to optional marketing, tracking or international data transfers. Where consent is required, it must be obtained separately.

12 Changes and severability

We may revise these terms and publish the revised text with its update date. Changes apply prospectively, subject to any notice or acceptance required by law. Publication alone does not amend an existing logistics contract, remove accrued rights or establish acceptance where express agreement is required. Where a change affects an account or feature requiring agreement, we will provide the relevant notice and seek acceptance as required.

If a provision is unlawful or unenforceable, it will apply only to the extent permitted by law or be severed where appropriate. The remaining provisions continue to apply so far as they can operate lawfully.

13 Governing law and resolving concerns

These terms are governed by the laws of the Federal Republic of Nigeria. Nigerian courts of competent jurisdiction have non-exclusive jurisdiction over website disputes, subject to any mandatory rights to bring proceedings elsewhere.

Please contact inquiries@quickaltd.com with a concern so we can try to resolve it. This is not a condition of approaching a court or competent regulator and does not suspend a legal time limit.